JCT600 VLS

Game-changing UX means *more business wins.*

A super-efficient order processing solution harnessing the power of in-house software that dramatically evolves user experience, with additional features and functionality.

The numbers
100%
Bespoke solution
100%
Order efficiency process
1K
Initial users
02 / 06
The challenge

Strong fleet software, held back by *its customer-facing interface.*

JCT600 VLS already had comprehensive fleet management software, but the customer-facing interface was rather inefficient in terms of design, user experience and content.

JCT600 VLS were looking to maximise the capabilities of their in-house software, dramatically enhance UX and create additional features, efficiency and functionality for their customers and drivers.

Sector
Automotive & fleet
Services
UX DESIGN
WEB DEVELOPMENT
WEB SERVICES
SOFTWARE DEVELOPMENT
Audience
Fleet managers and drivers
  • Strong back-end software with a weak front end
  • Drivers unable to compare schemes and vehicles easily
  • Complex specification data to make simple
  • An order process that needed to be quicker
03 / 06
The B2B lead generation system

The parts of the system we used.

This project focused on one part of the system: the platform. Origo turns JCT600 VLS's in-house fleet software into an easy-to-use ordering experience for fleet managers and drivers.

The system diagram is drawn here by the page script, lighting the parts that have copy below.
01

Platform

The heart

A custom online platform that improves the end-to-end order journey, built in Vue.js on optimised hosting. Drivers compare schemes and vehicles with personalised costs, and once they have chosen, the order process is effortless.

02

CRM & data

The brain

03

Reactive

Availability

04

Proactive

Broadcast

05

Thought leaders

Personal brand

06

Citations

Third-party proof

04 / 06
What we did

Designed for drivers, *built in sprints.*

Square 1:1
Step 01

Design for the customer's customer

We created Origo, an easy-to-use online platform that speeds up the order process and automates specification comparisons. To get it right, we set out to understand the needs of our customer's customer. One question underpinned every solution we suggested: how can we balance multiple scheme types and cross-reference key specification data within a simple, easy-to-digest application?

The answer lets drivers compare both schemes and vehicles, with personalised costs that support an informed vehicle choice.

  • UX design
  • Scheme comparison
  • Personalised costs
Square 1:1
Step 02

Build in sprints

Development ran in sprints, tackling the high-priority areas of the application first within an initial MVP release. The application was then accelerated into a live release, which has been extremely well received since launch.

Origo uses modern front-end technologies such as Vue.js, on an optimised hosting environment for swift page and content load times.

  • Vue.js
  • MVP
  • Optimised hosting
Square 1:1
Step 03

Connect the data

Origo makes specific and complex use of multiple APIs, including JCT600 VLS's in-house software and CAP data, to populate the system with car specification information, balanced between local storage and real-time information.

This is an active project. Forthcoming phases include further administrative functionality to handle independent features for different businesses' requirements.

  • API integration
  • CAP data
  • Ongoing development
05 / 06
In their words

Their willingness and ability to work within our technological and time constraints is second to none. They have repeatedly exceeded our expectations with both the designs and developed solutions. The best testimonial I can give is that they are our trusted partner and their capability has given us confidence to push boundaries further to ensure we are providing our customers with market-leading platforms.

JCT600 VLS
Nicholas Keefe
Project Improvement Manager
·
JCT600 VLS
06 / 06
The results
What changed for
JCT600 VLS

We created a unique, market-leading online platform that provides real-time, driver-focused cost calculations. Fleet drivers now see the full running costs of their potential next vehicle and can assess the benefits more quickly and efficiently. Origo has led to significant cost savings and more business wins for JCT600 VLS.

R01
100%
Bespoke solution

Origo is a bespoke online platform that improves JCT600 VLS's end-to-end order journey.

R02
100%
Order efficiency process

The platform speeds up the order process and automates specification comparisons for fleet drivers.

R03
1K
Initial users

Origo has been extremely well received since launch, starting with its first 1,000 users.

In short

The advanced UX has given JCT600 VLS *a major competitive advantage* over their rivals.

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